Our Satisfaction Guarantee and Return Policy

 

We guarantee your absolute satisfaction. Everything listed on our site is unconditionally guaranteed. If for any reason you are not satisfied with your purchase, you may send it back, postage paid, within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item, subject to our Return Policy below: Returns are permitted within 30 days of the date the order was shipped.

- We will gladly replace the item with a like item, or different item, or issue a refund to you, less return handling fees for customs and brokerage (if applicable) on international orders.

- A returned item must be in its original condition along with the purchase receipt (or photocopy) of the receipt.

- Refunds are processed after the return item have been received and inspected.

- You will receive a refund in the amount of the purchase price. Shipping charges are not refundable and will be deducted from the refund.

- The purchaser must pay for return shipping fees, unless it was our shipping error.

- Please email bill@gouldstudios.com for further questions about returns.

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